Department · Help desk

Support

Triage incoming tickets by severity and sentiment, and draft replies grounded in your knowledge base — every answer cites its source.

Triager · Responder

Triage & respond

New ticket

Paste a customer message — the Triager classifies it, the Responder drafts a KB-grounded reply.

Queue

No tickets yet.

Grounding

Articles the Responder cites. No article = no answer, by design.

No articles yet — add one so replies can be grounded.